Return & Cancellation

Our commitment to your satisfaction.


01. ORDER CANCELLATIONS

We understand that plans can change. You may request a cancellation within 2 hours of placing your order. Please contact us immediately at info@fashionusd.com.

Note: Once an order has entered the fulfillment stage or has been dispatched, we are unable to process a cancellation.

02. 30-DAY RETURN POLICY

We offer a 30-day return window. You have 30 days from the date of delivery to request a return. To be eligible, your item must be:

  • Unworn, unwashed, and in original condition.
  • With all original tags and packaging intact.
  • Accompanied by proof of purchase or order number.

03. RETURN SHIPPING & FEES

To ensure full transparency for our customers:

  • Return Shipping: The customer is responsible for the cost of return shipping.
  • Restocking Fees: We do not charge any restocking fees for returned items.

04. NON-RETURNABLE ITEMS

For hygiene and safety reasons, the following items are Final Sale and cannot be returned:

SWIMWEAR • BODYSUITS • BEAUTY PRODUCTS • CLEARANCE ITEMS

05. REFUNDS TO ORIGINAL PAYMENT METHOD

Upon approval of your return, we will issue a refund to your original payment method. Please allow 5-7 business days for processing once your return reaches our facility.

NEED ASSISTANCE?

Our concierge team is available at:

info@fashionusd.com